How to Report an Emergency
Students are required to immediately report any incident including medical emergency, fire, thefts, vandalism, suspicious individuals to Campus Security.
- Dial 911
- Campus Security will be notified if 911 is called from any campus extension.
- For campus emergencies – call (717) 361-1111. If you are calling from a college phone, dial Ext. 1111.
- To report information about a crime that has occurred on campus, students may use the EC Hotline Webpage.
Local Law Enforcement Contact Information
Elizabethtown College is served by the Elizabethtown Borough Police and the Northwest Lancaster County Regional Police Department:
Elizabethtown Borough Police Department
600 South Hanover Street
Elizabethtown, PA 17022
(717) 367-6540 (non-emergencies)
Northwest Lancaster County Regional Police Department
155 Merts Drive
Elizabethtown, PA 17022
(717) 367-8481 (non-emergencies)
Elizabethtown College promotes student wellness in partnership with local health and emergency medical organizations including Penn State Milton Hershey Medical Center and Northwest Emergency Medical Services. Campus personnel assist in the coordination of a medical emergency response, but do not provide individual treatment.
In cases of a student medical emergency, all medical decisions and treatment will be made by the responding ambulance crew. In some cases, students will be transported to a local hospital for additional care. If a student declines medical treatment or transport to the hospital, the College reserves the right to take interim action in an effort to maintain the health, safety, and welfare of students, employees, and the campus community. Students may wish to consider ambulance subscription services available through Northwest EMS 86 by calling (717) 361-8220.
Consistent with the concern related to life threatening illness and serious infectious diseases, the College offers the following range of resources:
- Student educational and information available through the Student Wellness office.
- Counseling and support services available through the Student Wellness office.
- Referral to agencies and organizations which offer supportive services available through the Student Wellness office and other Student Life offices.
Educational programs dealing with specific serious infectious diseases that are particularly threatening to college-age students are sponsored by the Student Wellness Staff.
Students who leave for emergency medical treatment must contact the Director of Student Wellness upon their return to campus.
EC Alert is Elizabethtown College’s communications system for sharing important information about situations that affect the safety of our campus community. Typically, EC Alert messages will be delivered to campus community members as emails from the College’s EC Alert mailbox.
EC Alert messages may be sent to campus e-mail addresses, external e-mail addresses, on- and off-campus telephones, and text-enabled devices. The phone calls will appear to come from (717) 361-1988, which is the College’s emergency hotline. Text messages will appear with the code 23177 or 63079. Emails will come from either EC Alert or firstname.lastname@example.org.
If you have any concerns about the validity of an EC Alert message, please call the College’s emergency hotline at (717) 361-1988 or visit this website, as the Emergency Management Group also will post emergency notices at these locations.
This contact information-students’ mobile phone numbers and the contact information for their emergency contacts-will be collected through JayWeb during Preliminary Check-in, which is held in August and January of each year. Students are responsible for updating this contact information as necessary throughout the semester. The EC Alert system is tested once per semester. The date of the test will be announced in Campus News.
Emergency Notification and Timely Warning Procedures
The campus community (faculty/staff/students) will be notified in a timely manner (through a variety of communication delivery channels) when crimes or other incidents that threaten personal safety occur.
Elizabethtown College has defined two different levels of communication, each determined by the type and urgency of the identified incident. These are detailed below:
1. Emergency Notification (using the EC Alert system)
Scope: An emergency notification will be issued in the event of a significant emergency or dangerous situation currently occurring on campus which poses an immediate threat to the health or safety of students or employees. Under the Clery Act, the College is required to immediately notify the campus community.
- Outbreak of infectious disease such as meningitis, norovirus or other serious illness
- Approaching tornado, hurricane or other extreme weather conditions
- Gas leak or chemical spill
- Terrorist incident
- Armed intruder/Active shooter
- Bomb threat
- Civil unrest, rioting or campus protest
- Explosion or campus-wide/residential fire
- Homicide/Rape/Sexual Assault/Assault-when perpetrator is not apprehended
When: Emergency notification is issued without delay and immediately upon confirmation by Campus Security, Elizabethtown Borough Police, Elizabethtown Fire Department, or other first responder agency that a dangerous situation or emergency exists or threatens.
- ECAlert System—use of message templates which are populated with incident-specific information. Email, text messages, and voice mail messages (where appropriate) are automatically generated.
- Website Updates—information will be posted to the College’s website
- Emergency Hotline Updates- information will be updated on the information hotline (361-1988)
Who: The Emergency Management Group of Elizabethtown College or select members of Senior Staff or Student Life staff are responsible for determining the deployment of the ECAlert system for use in disseminating emergency notification/information. ECAlerts are sent by either the Office of Marketing and Communications or Campus Security.
2. Timely Warning (using “For Your Safety”)
Scope: A timely warning, via “For Your Safety”, is triggered when certain crimes have occurred and represent an ongoing threat. The timely warning is issued in an effort to aid in the prevention of similar crimes. As a timely warning is meant to increase awareness of criminal activity, the names of victims will not be disclosed in a “For Your Safety” message.
The Clery Act specifies that “an institution that issues an emergency notification (EC Alert) is NOT required to issue a timely warning based on the same circumstance; however, the institution must provide adequate follow-up information to the campus community as needed.”
Examples: Clery Act defined crimes such as rape, sexual assault, burglary, hate crimes, homicide, and other violent crimes that impact people or assets (buildings, cars, personal possessions) where the perpetrator no longer remains at large and for which an immediate dangerous condition no longer exists for students or employees. (For example, the College notifies the community about a rash of motor vehicle thefts which occurred in the Brown Lot on the previous day.)
When: A timely warning will be issued as soon as the pertinent information is available.
How: “For Your Safety” via email, using the information template as required by the Clery Act.
Who: The Director of Campus Security (in consultation with local law enforcement), Dean of Students, Director of Residence Life, and the Office of Marketing and Communications are responsible for determining if a timely warning is to be issued. The College’s Marketing and Communication office will issue all “For Your Safety” announcements.
Tracking the Communication Process
The incident will be tracked, from initial reporting to full conclusion, inclusive of time-stamped phone calls and electronic communications in order to assess the timeliness of decision-making and communication for post-event evaluation.
Closing the Communication Loop
In both the ECAlert and Timely Warning scenarios outlined above, the College will issue a “wrap-up” communication which will serve to close the communication loop for each incident. The campus community deserves the reassurance that law enforcement, campus security, and/or residence life have investigated and brought the incident to a satisfactory conclusion.
Snow and Inclement Weather Notification
During snow and extreme weather, the College will follow established procedures regarding classes and other scheduled on-campus events. It is important for students to be aware of the following:
- In inclement weather, classes at Elizabethtown College typically will meet as scheduled. On an individual basis, classes may be canceled or postponed if a faculty member is unable to safely travel to campus. If this occurs, faculty members are requested to notify their students and Campus Security.
- If the normal schedule of classes and work is delayed or if campus is closed and classes are cancelled, a decision is made, if possible, by 5:30am.
- Delay: Classes scheduled during the time of delay do not meet; all other classes meet at their regularly scheduled times.
- Closing: No classes will be held; campus events and home athletic events are cancelled; and all administrative and department offices are closed (with the exceptions outlined below).
- Announcements regarding changes in the overall class schedule resulting from inclement weather will be made electronically through an EC-Alert outreach text, through social media outlets and by a campus-wide Headline News e-mail, and/or on the College website. Additionally, local media outlets may be notified, but members of the campus community are encouraged to first check text, social media, College e-mail, the College website, or to call the College Hotline at (717) 361-1988 or ext. 1988 for updated information.
- Dining Services, Campus Security, and other essential campus services will remain open regardless of the weather. Student workers in these areas are expected to report, even if they have to be late. If, for safety or personal reasons, they cannot reach campus, they are expected to call their supervisor.
LiveSafe Personal Safety Application
LiveSafe is a mobile application that empowers students to share safety concerns, suspicious activity, sexual assault, and other crime by turning their smartphones into powerful personal safety tools. LiveSafe facilitates discreet and risk-free bystander intervention by community members through information sharing with Campus Security. Through iPhone and Android devices, users can report GPS-tagged information with added pictures, video, and audio clips. Campus Security Officers are able to respond to users using a real-time two-way chat, or investigate further using the information submitted by the users. Using the SafeWalk feature of the LiveSafe app, individuals can “virtually escort” each other and monitor each other’s location on a real-time map. Simultaneously, SafeWalkers can chat with one another or call 911 in-app if needed. Additionally, users can conveniently access essential safety resources & info, including a map with crime data and safety locations. LiveSafe is available to use for all faculty, staff, students, and parents.
Safety Escort Service
Campus Security will provide a safety escort for students, staff, or faculty, anywhere from one on-campus location to any other on-campus location. Escorts will most often be offered on foot, but may be offered by vehicle if our officer staff deems the situation warrants vehicle service. Student Patrol Officers (SPOs) may be assigned as escorts. Call Ext. 1264 or (717) 361-1264 to request this service. Requests for Safety Escorts may also be made from any Blue Light Phone on campus. Using the SafeWalk feature of the LiveSafe app, individuals can “virtually escort” each other and monitor each other’s location on a real-time map. Simultaneously, SafeWalkers can chat with one another or call 911 in-app if needed.
Blue Light Phone Service
Blue Light Phones and Yellow Box Phones are strategically placed on campus for your safety and convenience.
Residence Hall Emergency (Yellow) Call Boxes
Emergency Call Boxes are located at the main entrance to each residence hall.
Tips for Personal Safety:
- Don’t walk alone at night, and avoid shortcuts or remote areas.
- Have your keys ready as you approach your residence or car.
- If you believe you are being followed, call Campus Security. Ext. 1111
- Use the buddy system at parties and events.
- Always be aware of your surroundings, and follow your instincts.
The College will conduct a collaborative response if a student living in college-owned or leased housing who based on the facts and circumstances known to the College is determined to be missing. A student will be deemed missing when he or she is absent from the College for more than 24 hours without any known reason.
Anyone who believes a residential student to be missing should report their concern to Campus Security which will investigate each report and make a determination whether the student is missing.
Each residential student will have the opportunity to identify an individual to be contacted by the College in case the student is determined to be missing. This registered, confidential, emergency information will be available to Campus Security and the Dean of Students and may be updated annually by the student.
If a missing student is under the age of 18 and not emancipated, the College is required to notify the parent or guardian of the missing student no later than 24 hours after the determination by Campus Security that the student is missing. Campus Security will also notify the Elizabethtown Borough Police Department no later than 24 hours after it determines any student is missing.
Every student is issued an Elizabethtown College ID Card by Campus Security.
- Your ID card is your official Elizabethtown College identification and must be carried with you at all times. Your College ID Card includes your name, photo, and student ID number.
- The College ID Card functions as an electronic key to admit students to their college residence hall and academic buildings, and should not be shared with others.
- Elizabethtown College ID cards must be shown to College officials upon request. Failure to do so may result in disciplinary action. College ID cards may be confiscated by a Campus Security officer. They may be reclaimed at the Office of the Dean of Students. Failure to surrender your ID card to a Campus Security officer upon request may lead to disciplinary action.
- The College ID Card provides access to your Meal Plan at the Marketplace and at the Jay’s Nest (Jay Bucks) and must be presented for all meals. Your ID Card provides individual access to Laundry, the Body Shop Fitness Center, and is used to check out materials at the High Library. It can also be used to charge purchases at the College Store and the Jay’s Nest, and for Copier charges. The ID Card is non-transferrable.
- Treat this card as you would a credit card. It is as valuable as cash on campus. Charge activity via your College ID card is billed on a monthly basis. Any balance not paid by the due date is subject to finance charges of 1.5% per month or 18% per annum.
- The College ID Card may be required for admission to College events such as athletic contests, dances, exhibitions and public lectures, and dramatic productions.
- The College’s Time and Attendance System requires student employees in some departments to use their College ID card. Students are required to have their College ID card with them whenever reporting to work.
Call Campus Security immediately at (717) 361-1264 to report lost or stolen ID Cards.
- If your College ID card is lost or is damaged by neglect (including the punching of holes in the card), you will need to purchase a new one through Campus Security. The cost of a new card is $30. This replacement fee will be billed to your student account.
- Dining Services (offices in Brossman Commons, Room 135) can issue a temporary ID card valid for three (3) days or nine (9) meals, whichever comes first. This temporary ID card is only valid at The Marketplace. It may not be used for Jay Bucks or other types of student charges. Dining Services will not issue a temporary ID card until you report your original card as lost to Campus Security.
- You will be responsible for all transactions made with your College ID card until you report the loss to Campus Security.