HCA 4800 - Quality Management in Healthcare

3.00 credits.

The purpose of this course is to familiarize the student with the concept of quality and the process of quality improvement across the healthcare continuum. This course focuses on the history and evolution of quality, its terms, principles, theories, and practices. Students will be introduced to the health information technology safety issues, including tools for operationalizing Health Information Technology safety. Learners will be introduced to data quality, the challenges of data from devices, e-quality measures, as well as experience the challenge of calculating quality measures with data from the Electronic Health Record. The merging of quality outcomes with evolving reimbursement paradigms and models will be examined. Additionally, the students will be asked to review the changes that a selected number of healthcare systems from across America have implemented in order to achieve the Institute of Medicine’s goals to make quality healthcare more safe, timely, effective, equitable, efficient, and patient-centered.